A Leader in Contact Center Services
with Total CRM Solution
Metanet MCC provides a new level of CRM-valued contact center services stacked from
abundant experience in contact center consulting and outsourcing.
- Developing CRM strategy
- Designing CRM process
- Developing CRM information strategy
- Consulting CRM solutions
- Building an efficient contact center/Providing operation service according to the call center operation purpose of the customer
- Building an integrated call center based on CTI
- Identifying a proper AI model and verifying the method of productivity improvement
- Running and verifying an AI pilot project
- Outsourcing AI operation
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